In order to respond to regulatory requirements around the world and meet the operational requirements of cryptocurrency laws and regulations in various regions, CoinBene will permanently close the service.
The closing and return process is publicized as follows:
Close currency transaction: stop the spot transaction function of all sites at 18:00 (GMT + 8) on November 5, 2021. If there is an order that has not been cancelled, the system will cancel it uniformly.
Website and app closure: the platform will be closed at 18:00 (GMT + 8) on November 15, 2021, and everyone can no longer log in to the website and app.
Before November 31, BR site users can withdraw coins by visiting www.coinbene.com/br. After November 31, there will be no customer service personnel to accept the demand for withdrawal. Users need to bear the asset losses caused by not withdrawing cash in time.
Withdrawal closing: CoinBene users are requested to complete asset withdrawal before November 15, 2021. After the platform is closed, users who have not completed asset withdrawal can contact the platform through the customer service email before November 31, 2021, and apply for asset withdrawal after completing identity verification. After November 31, 2021, the platform will complete the cancellation and liquidation. At that time, there will be no customer service personnel to accept the withdrawal request initiated by the user. The user needs to bear the asset loss caused by not withdrawing in time.
Customer service email: firstname.lastname@example.org
November 3, 2021